Shipping and return policies for EUGENE

Shipping Info
Shipping via top-quality courier services in Italy, EU and the rest of the world.
You will get tracking number once the order is on its way.
Delivery times may vary according to destination address.
For further information please write to info@eugeneofficial.com
Return Policy
If you have received faulty products (both physical and digital) please write to info@eugeneofficial.com in order to claim a refund, only if you're able to provide proof of malfunction.
You can also write an email in case you wish to cancel an order (please do it within 3 days max after placing the order). Refunds will be issued in the same currency as the original purchase. Any differences in this amount refunded are due to exchange rate fluctuations. Any customs fees are paid by the customer.